Shipping policy

Order Processing

We know once you place an order, you want it in your hands as soon as possible. So, our team works diligently to make that happen. Orders are processed within 1–2 business days after payment confirmation.

As soon as your order ships, you’ll receive an email with tracking details so you can follow its progress.

Shipping Times

Estimated delivery times are between 3–5 business days depending on your location.

Order Tracking

Once your order ships, you’ll receive tracking information by email. If you don’t see it or have any questions along the way, just reach out to hello@rootwellhair.com and we’ll help right away.